The Oscar G. Johnson VA Medical Center in Iron Mountain, Michigan, has implemented new procedures for filling prescription medications. The effort is expected to reduce wait times at the Medical Center’s pharmacy and eliminate the need to drive for just refills. The new procedures take effect February 27, 2012.
Medication refills and new non-urgent prescriptions will no longer be filled at the Medical Center’s pharmacy window but rather mailed to the Veteran patient’s home.
To request a medication refill, patients can call the automated prescription refill system at 1-800-805-1870, order online at www.MyHealtheVet.com, or complete a medication refill slip and place it in the drop box outside the pharmacy window or mail it to the VA Medical Center.
All refills should be requested three weeks prior to running out of the medication.
Urgent prescriptions, such as medications that a physician believes should be started immediately, will still be filled the same day at the pharmacy window. For urgent medications at the Medical Center’s seven Community Based Outpatient Clinics, the physician will write a prescription for the Veteran to have filled at a local pharmacy.